Find answers to common questions and get support when you need it.
You can track your health journey through our platform by logging your daily activities, health metrics, and wellness goals. Each day of consistent tracking contributes to your overall health score.
You can earn health days by maintaining consistent health tracking, completing wellness challenges, participating in health assessments, and achieving your wellness goals. Each activity contributes to your daily health score.
We cover a wide range of healthcare services including preventive care, specialist consultations, emergency care, and wellness programs. Check your specific plan for detailed coverage information.
You can use our provider directory on the website or mobile app to find doctors, specialists, and healthcare facilities in your area that are part of our network.
Log in to your account, go to 'Profile Settings', and you can update your personal information, contact details, and communication preferences.
Our customer support team is available Monday through Friday, from 9am to 5pm CST. You can reach us by phone at 888-324-6642 or through our contact form.
To connect your Snapchat account, go to your profile settings and click on the 'Connect Snapchat' button. Follow the prompts to authorize the connection and start sharing your health journey.